Salamanca Wharf Hotel
At Salamanca Wharf Hotel, JMS Digital undertook a comprehensive digital transformation to enhance the hotel's online presence, streamline its operations, and fortify its cybersecurity measures. Leveraging our expertise, we orchestrated a full network rework utilizing a robust Ubiquiti stack, ensuring seamless connectivity and optimal performance across all digital touchpoints. Additionally, we executed a meticulous website redesign, breathing new life into an aging platform originally developed in 2014. Through strategic integration of SiteMinder and The Booking Button, we empowered Salamanca Wharf Hotel to drive direct bookings, fostering greater autonomy and revenue growth. Our commitment extended beyond the surface, encompassing a thorough SEO overhaul to amplify the hotel's visibility and reach. Moreover, we facilitated a seamless transition from Google G Suite to Microsoft Office 365 Business Premium, bolstering security with advanced features like Windows Defender for Office and Endpoint. Our partnership with Salamanca Wharf Hotel extends beyond implementation, encompassing ongoing IT support to ensure sustained excellence in their digital endeavors.
Problems
Salamanca Wharf Hotel faced a myriad of challenges stemming from outdated digital infrastructure, an aging website, and suboptimal cybersecurity protocols. The existing network setup lacked scalability and efficiency, impeding seamless communication and operational efficiency. The hotel's website, originally developed in 2014, failed to resonate with modern audiences and struggled to facilitate direct bookings, relegating potential revenue streams. Moreover, reliance on Google G Suite posed security vulnerabilities and hindered collaboration efficiency. Recognizing these pain points, JMS Digital embarked on a mission to address these shortcomings comprehensively, laying the groundwork for a resilient, future-ready digital ecosystem.
Solutions
- Full Networking Rework
- Website Redesign
- IT Support
- Email Hosting
- Office 365
- The Booking Button Integration
- Search Engine Optimisation (SEO)
Results
The collaboration between Salamanca Wharf Hotel and JMS Digital yielded transformative results across all facets of the hotel's digital infrastructure. The implementation of a full Ubiquiti stack revolutionized network connectivity, ensuring uninterrupted service and seamless operations. The website redesign breathed new life into Salamanca Wharf Hotel's online presence, garnering positive feedback from visitors and catalyzing a significant uptick in direct bookings. Strategic integration of SiteMinder and The Booking Button empowered the hotel to reclaim control over its booking process, driving revenue growth and enhancing guest experiences. Furthermore, the migration to Microsoft Office 365 Business Premium fortified cybersecurity measures, bolstering defenses against emerging threats. With ongoing IT support from JMS Digital, Salamanca Wharf Hotel stands poised to navigate the digital landscape with confidence, armed with a resilient and future-proof digital infrastructure.